Privacy Policy

At Cosmo Solaris, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, cosmosolaris.com (the “Website”). By accessing or using the Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

When you contact us, request information, or submit inquiries, we may collect personal details such as your name, email address, phone number, and physical address.

1.2 Non-Personal Information:

We may gather non-personally identifiable information, including your browser type, operating system, IP address, and usage data (e.g., pages visited, time spent on the site). This helps us improve the Website’s functionality and user experience.

1.3 Cookies and Tracking Technologies:

The Website uses cookies—small text files stored on your device—to enhance your experience. Cookies help us recognize returning visitors and analyze user behavior. You can disable cookies through your browser settings, but this may limit certain Website features.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Services:

To respond to your inquiries, process requests, and deliver information about our solar panel installation services.

2.2 To Improve the Website:

To analyze usage patterns, optimize content, and enhance your overall experience on the Website.

2.3 For Marketing Communications:

To send you promotional emails and updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

2.4 For Legal Compliance:

To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers:

We may share your information with trusted third-party service providers who assist us in operating the Website or conducting our business. These providers are contractually obligated to maintain the confidentiality of your information.

3.2 For Legal and Safety Purposes:

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

5.1 Access Your Information:

Request a copy of the personal data we hold about you.

5.2 Rectify Your Information:

Request corrections to any inaccurate or incomplete information.

5.3 Delete Your Information:

Request the deletion of your personal information, subject to applicable legal requirements.

5.4 Opt-Out of Marketing Communications:

You can unsubscribe from marketing emails by following the instructions in the emails we send you.

6. Third-Party Links

The Website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

7. Changes to This Privacy Policy

Cosmo Solaris reserves the right to update this Privacy Policy at any time. When we do, we will post the revised policy on the Website with a new effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Cosmo Solaris
Address: 205 W. Main Street, Abingdon, VA 24210, United States
Email: info@cosmosolaris.com
Phone: (757) 644-3466

By using the Website, you acknowledge and agree to the terms outlined in this Privacy Policy. Thank you for trusting Cosmo Solaris.